Talent acquisition professionals, how do you know if you’re providing a positive candidate experience?
Ask your candidates.
It sounds like a punchline to a joke, but in seriousness, the experience you give to candidates reveals a lot about who you are. Disengage, and you shrink the pool you have to fish in. Each candidate lost in the process costs money. Candidates are also customers and like all of us, they have grown to expect great experiences. A great way to measure whether you’re providing a good candidate experience is really just to ask them. Talent Board, the nonprofit that oversees the Candidate Experience Awards (CandE’s) each year, uses a 4-point scale when they ask their survey respondents this question: “Based on your experience as a candidate, how likely are you to refer others to [your company]?”
Qualified candidates who drop out in the process cost money. Like all of us, candidates have grown to expect great experiences. We teamed up with our friends at TMP Worldwide to create a white paper that will guide you in turning common mistakes into opportunities…