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Why Measuring Candidate Experience Today Can Pay Off Tomorrow

09-Jun-2017
By Kevin Grossman on Reach West Exactly what is the business impact of a poor candidate experience? According to the latest global Talent Board research, 41% of your candidates will take their allegiance, product purchases and brand relationships elsewhere because of it. They won’t apply again, they won’t refer others and they won’t buy your... read more

5 Reasons Why One Way Video Interviewing is an Effective Screening Tool

08-Jun-2017
  By Josh Tolan on Spark Hire Is video interviewing an effective candidate screening tool for companies & recruiters? Scheduling multiple interviews at a time is challenging enough. However, All Web Leads dialed up that challenge by hiring 100 employees, month over month, for a call center. The customer acquisition marketing business faced a large... read more

Transforming Recruiters Into Trusted Advisors

07-Jun-2017
By Kevin Grossman on Reach West What are the symptoms of an ailing candidate experience? For NewYork-Presbyterian Hospital, the first major symptom was a rising candidate dropout rate in its online application process. When roughly 60% of candidates dropped out of the process when asked to complete an online assessment, David Crawford, Vice President of... read more

How B2B Recruiters Should Reject Applicants

06-Jun-2017
By Derek Handova on B2B Network Even as the customer experience (CX) model has taken hold among many B2B companies on the sales-facing side, many of the same lag on their candidate experience when it comes to providing a smooth and equitable CX for job recruits. Many applicants only get the dreaded radio silence after... read more

Google For Jobs: Potential To Disrupt The $200 Billion Recruiting Industry

01-Jun-2017
By Josh Bersin on Forbes Have you ever looked for a job? Of course you have. It’s a daunting process, and one which Google hopes to make easier than ever. The Bureau of Labor Statistics show that 20-24% of Americans change jobs every year (ADP global research says it’s 27%), which means more than 41... read more