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How to Audit Your Candidate Experience

By Mallory Wagner of Phenom People

From posting a job opportunity to an employee’s first day, the experience a candidate has inevitably impacts the overall relationship between employer and candidate. That experience starts at the beginning of a candidate’s journey when they conduct their initial job search and follows along throughout the entire candidate journey.

Many people understand that the candidate experience is important, but don’t fully understand what specific factors can impact the candidate experience positively or negatively.

Think about today’s consumer experience. E-commerce sites today like Amazon and Zappos have adapted to meet the user experience expectations of today’s online consumer. They put the shopping experience in the hands of the consumer by providing them with everything they would want to know about a product right on their site. This helps move along the decision-making process while enabling the consumer to make their own decision…

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