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When It Comes to the Candidate Experience It’s the Same ‘Ol Story

By Kevin Grossman on ERE

If I hear it one more time, I think I’m going to scream.

This part: The research reports are great, but it’s the same old story. So, what’s new and fresh?

I’m talking about the Talent Board global candidate experience research. The overall data from pre-application to onboarding we capture hasn’t varied much over the past few years that we’ve been conducting this annual research.

That doesn’t mean there aren’t incremental trends of improvement that have been happening across the board around the world. There have been. But there have also been negative sentiment increases around the world.

Even with the positive improvements overall, and better processes and recruiting technologies that empower talent acquisition professionals to spend more time investing in candidate communication and feedback, there are so many factors pummeling a business year ’round that the heavy lifting in recruiting is in the sustaining of candidate experience improvements over time, beyond year one. There are leadership changes, and team churn, and economic impacts, and political impacts, and the list goes on.

So, what’s new and fresh?

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