Nearly 20% of Organizations are Not Tracking Any Diversity Recruitment Metrics

Post this one with the hashtag, #sigh.

Talent Board recently partnered with iCIMS, the talent cloud company, to survey TA and HR professionals about their efforts to recruit and hire diverse talent. What we learned has us feeling everything from surprise and encouragement to disappointment and concern.

For example, roughly half (49%) of the 350+ respondents rated their companies’ diverse hiring efforts “superb” or “excellent.” However, a significant percentage are missing golden opportunities to track diversity data and utilize metrics and targets to support their diverse hiring efforts.

Nearly 20% of respondents said they aren’t tracking any diversity metrics, and when asked which diversity metrics their companies do track, participants’ top five responses were: 60% track ethnicity, 58% track race, 43% track veteran status, 40% track disability status and 31% track age. Given how crucial metrics are in tracking and assessing a company’s progress on diversity, we hope to see higher figures in the near future.

Here are a few of the other findings that have us on an emotional rollercoaster:

  • 52% of participants’ companies have not used diversity-related data or analytics beyond what is minimally required for EEOC compliance (many of the key metrics above).
  • 60% of participants’ companies have diverse slate policies or diversity-focused recruitment/hiring goals. But only 34% say their companies set diversity-related service level agreements (SLAs) or specific targets for both recruiters and hiring managers. Nearly half (45%) set no SLAs or targets for either group.
  • 47% of participants’ companies have implemented technology to reduce unconscious bias in their recruiting and hiring. Although 53% have not implemented such technology, one-third of this group plan to do in the future.
  • 62% of participants said their companies have designated an individual to promote DE&I in the hiring process.

You can read all of our survey findings by downloading our new report with iCIMS, The State of Diversity, Equity and Inclusion in the Workplace.

Cause for Confidence … and Concern

On the one hand, you can look at the data and feel encouraged by the progress being made around diversity and inclusion in the recruiting/hiring process. On the other hand, the data clearly show just how much room for improvement still remains at most companies.

For instance, 45% of respondents rated their companies’ diverse hiring efforts just “fair” or “okay,” and 6% rated them “disappointing.” And nearly 40% said their companies have yet to designate a diversity, equity, and inclusion (DE&I) champion, a vital and highly visible step in proving that your company takes this issue seriously.

There’s no denying that more employers are investing in DE&I, but there’s still widespread concern over the effectiveness and impact of these investments. Our survey findings support these concerns. With so many companies missing opportunities to track and nurture DE&I across the recruiting and hiring process, it’s hard to understand how so many TA and HR professionals can confidently rate their companies highly on these matters.

Making lasting improvements to recruitment/hiring diversity will take time and effort. But I’m fairly certain we’ll see progress ramp up in the months and years ahead. After all, hiring diversity is both a moral and a business imperative—one that benefits both the organization and its people in so many ways.

Again, you can read all of our survey findings by downloading our new report with iCIMS, The State of Diversity, Equity and Inclusion in the Workplace.

The time to sign up to participate in Talent Board’s 2021 benchmark research program is running out! You have until August 31 to complete all the surveys for 2021, which can be done in a few days. You’ll also be able to filter by ethnicity, race, gender, generation and so much more.


Be safe and well.

Kevin Grossman, Talent Board President

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