Articles

The future is always now

By Leila Ovando on RockingTalent

Constant feedback and communication are just some of the factors that talents look for the most when evaluating organizations. Kevin Grossman, Chairman of the Talent Board and an Employee Experience expert, shared his experience leading the Candidate Experience Awards around the world and why the ground gained by empathy in the last year cannot be lost.

What are The CandE Awards and how did it come about?

Founded in 2011, Talent Board and the Candidate Experience Awards is the first non-profit global research organization focused on the elevation and promotion of a quality candidate experience. For over 10 years we’ve been delivering annual recruiting and hiring industry benchmark research that highlights accountability, fairness and the business impact of candidate experience. We conduct our annual research each year in North America, Latin America, EMEA and APAC.

The co-founders of the CandEs as we’re known (short for Candidate Experience) — Elaine Orler, Gerry Crispin and Ed Newman — are all recruiting industry luminaries. They saw a need to highlight not only what’s broken in recruiting and hiring, but to also highlight those companies improving recruiting and the candidate experience.I was one of the early volunteers that helped to develop the program and eventually was hired on full-time to run the organization.

First and foremost our CandE benchmark research program helps companies identify their recruiting strengths and weaknesses and how they impact their candidate experience for both external and internal candidates (current employees). We also help companies identify perception gaps — how they rate their recruiting and hiring delivery versus how their candidates perceive their experiences.

What are the common denominators that you see in both sides, employees and employers, in the different organizations you work with. What do they value the most?

Sustaining a great candidate experience means companies can never just stop making improvements. The minute they do, their competitors will pass them by. Here are five key differentiators of CandE Award-winning experiences that companies can and should leverage to keep that from happening:

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