Events

[Recording] 90 days, 75 virtual events, and hundreds of new hires: How Compass Group quickly pivoted to virtual events (and might never look back)

Check out the webinar recording below to learn more about how Compass Group did it!

If you’ve ever grabbed a bite to eat from a hospital cafe or a sports arena, there’s a pretty good chance you’ve met the friendly folks of Compass Group — one of the largest employers in the world with 280,000 employees in the United States and Canada.

Like many high-volume hourly employers, Compass Group historically relied on in-person job fairs to recruit hourly team members — often hiring several hundred at once, from a single event. But when the COVID-19 pandemic hit, that all changed.

And that’s exactly when Alexandra Miller, a Senior Talent Acquisition Manager at Compass Group, and her team kicked into transformation mode.

Partnering with Paradox to re-imagine hiring events entirely, Miller and her team honed in on a couple key goals: The experience needed to be mobile-first and frictionless for candidates; and the software needed to be intuitive and easy to use for hiring managers and event staff.

“For us, the goal was to not overthink or over-complicate the experience with a virtual booth or something that might feel intimidating for candidates,” Miller says. “We wanted every part of the process — from registering for a virtual event to receiving reminders leading up to it — to feel conversational and easy.”

Watch this webinar recording of Alexandra Miller from December 2nd as she shares how her and her team:

  • Created an effortless, mobile-first experience for their virtual hiring events by ditching cumbersome log-ins and passwords, and allowing candidates to engage right on their phones
  • Incorporated text and video into the virtual event experience to add flexibility for both candidates and the recruiting team.
  • Marketed and executed 75+ virtual hiring events over the course of just a few months that attracted more than 4,000 candidates

Join the CandE Newsletter

Stay up to date on the latest Candidate Experience Events, Insights, Information, CandE Deadlines, Research & So Much More