When Your Candidate Experience Needs a Make Over: The Story of a Talent CRM Strategy that Went a Cut Above

Who better to talk about a candidate experience make over than the talent acquisition lead from the nation’s largest family-owned and operated chain of hair salons? Jessica Masse from Ratner Companies/Hair Cuttery and Pat Amaral, the Chief Customer Officer for gr8 People, a talent platform for the enterprise, share what it really takes in today’s competitive market to go a cut above.

In this webinar, you will learn gr8 tips centered on how a CRM built for recruitment marketing became Hair Cuttery’s “sourcing engine” and drove gains in leads, hires and their team’s time. Creative ideas on how to uncover assets and resources to build effective lead journeys, ensure that your talent community is always an engaged community and the questions to ask both internally and when selecting, implementing and activating a Talent CRM will be shared to help set you up for success.

gr8 People: Pat Amaral, Chief Customer Officer
Ratner Companies – Hair Cuttery: Jessica Masse, Field Recruiting Project Team Lead

Join the CandE Newsletter

Stay up to date on the latest Candidate Experience Events, Insights, Information, CandE Deadlines, Research & So Much More