Press Releases

Talent Board Announces Winners of 2018 North American Candidate Experience Awards

An unprecedented 65 companies recognized for candidate experience excellence.

The 2018 North American Candidate Experience Awards

SAN FRANCISCOSept. 6, 2018 /PRNewswire/ — Talent Board, a non-profit organization focused on the promotion and benchmark research of a quality candidate experience, today revealed the winners of the 2018 North American Candidate Experience (CandE) Awards. Two hundred companies registered to participate in the 2018 North American Talent Board CandE Awards benchmark research program, which ultimately collected the thoughts and experiences of over 130,000 job candidates.

Winners were identified through a comprehensive data analysis based on their job candidates’ satisfaction survey scores. To qualify, each company committed to a statistically significant candidate response rate, where the proportion of respondents not hired met or exceeded a set standard. The final analysis included four key questions that had a significant impact on determining the winners: the candidates’ overall ranking of their candidate experience, the likelihood that they would reapply to the organization, whether or not they would refer other job seekers to the organization and how the candidates would change their business relationship status with the organization going forward based on their experience. The final analysis resulted in a final CandE score for each participating organization.

This year an unprecedented 65 organizations that received the highest positive candidate experience ratings in North America and the winning CandE score average this year was 13 percent higher than in 2017. We continue to see an increased focus on Candidate Experience and the value it brings to an organization.

The 2018 North American CandE Awards winners are: (alphabetical order)

Adventist Health System

Aerohive Networks, Inc

Air Canada

American Airlines


Blue Cross Blue Shield of North Carolina

BlueWater Federal Solutions

Boehringer Ingelheim Pharmaceuticals, Inc.

Brown-Forman Inc


Children’s Mercy Kansas City

Colorado Springs Utilities

Compassion International

Davita Kidney Care

Deluxe Corporation

Eli Lilly

Enterprise Holdings


Fiat Chrysler Automobiles

Fresenius Medical Care

Grant Thornton LLP (Canada)

Hilton Worldwide




Ingevity Corporation


Intermountain Healthcare


Jet Propulsion Laboratory

JetBlue Airways

Johnson & Johnson

Kaiser Associates

Kimberly-Clark Corporation

KPMG Group

Kronos Inc

La Coop fédérée 

Linde North America, Inc.

Lithia Motors, Inc.

Lockheed Martin

M&T Bank

Manulife/John Hancock

Marriott International

New Balance Athletics, Inc

NewYork-Presbyterian Hospital

Panasonic Automotive

Penn Medicine Princeton Health

Pratt & Whitney

Procore Technologies


Reynolds American Inc.

S&P Global

Sharp HealthCare

Shaw Industries

Sheetz, Inc.

Southwest Airlines

Sundt Construction


Syneos Health (formerly inVentiv Health)


Trinity Health

Virtusa Corporation

Waste Management

West Monroe Partners



“Eight years ago we never imagined seeing candidate experience continuously improved year after year by hundreds of companies of different sizes and across industry sectors,” said Ed Newman, Talent Board Chairman and Chief Evangelist for Phenom People. “This year the bar has been raised yet again with employers working had to understand the business impact of their current recruiting practices. We are grateful for this year’s North American CandE Award winner contributions and look forward to celebrating their efforts.”

Along with the 65 CandE Winners, all employers participating in this year’s Candidate Experience Awards will be celebrated at the 2018 North American Candidate Experience (CandE) Symposium and Awards Gala, taking place on Monday, October 15, 2018 at the Gaylord Palms in Orlando, FL. Talent Board will also be releasing the full list of CandE winners by their final ranking order at this year’s event as well as their grouping by company size and industry.

This year’s winners will also be sharing their transformative talent acquisition stories and how they are continuously working to improve their overall candidate experience.

About Talent Board

Talent Board is a non-profit organization focused on the elevation and promotion of a quality candidate experience. The organization, Candidate Experience (CandE) Awards program and its sponsors are dedicated to recognizing the candidate experience offered by companies throughout the entire recruitment cycle and to forever changing the manner in which job candidates are treated. The CandE Awards also serve as a benchmarking program to raise awareness of the benefits of a positive candidate experience and highlight the processes, methodologies and technology that can enhance the recruiting experience as demonstrated by the winning organizations. More information can be accessed at

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