Community articles

Picking Up the Phone Impacts the Business for the Better

We reviewed their latest key candidate experience data points and they said: “You know, we’ve looked at the how we’re communicating with interview candidates when we disposition them, and we’re still emailing way too much.” I asked them to elaborate further. “We really want our recruiters to call all their interviewed candidates who are no... read more

CandE Awards: Here are some companies doing candidate experience right

By Ted Bauer on RecruitingDaily True story: at HRTX in Chicago yesterday, we met a woman who was laid off and went on 16 — yes, sixteen — interviews with a company for a new role. (Wait for the punchline.) Seven of these interviews were phone/email/etc. and nine were in-person. Yes, you can argue that... read more

Celebrate the Now: Talent Board Announces Winners of 2018 North American Candidate Experience Awards

When the winning average score is 16 percent higher than the year before, that’s when you sit up and take notice. Sure, for the most part the economy is thriving. It’s a job candidate buyer market, and even though wages haven’t moved much in decades, the 2018 North American Talent Board Candidate Experience Awards Benchmark... read more

How Candidate Fairness and Feedback Can Make You Happy

Happy candidates make for happy employees (and customers when applicable)! I love that sentiment. I do. It makes me happy. When I hear that from employers big and small across industries, I smile. And yet, the true measure of happiness in the job search really comes down to one simple thing: getting the job. Getting... read more

The candidate experience: Is it damaging your employer brand?

  By Dr. Sandy Milesa & Randy McCamey on ScienceDirect The importance of the candidate experience has only recently gained attention as the war for talent ensues. Despite its importance, there is a paucity of research examining the exchange relationship between the job candidate and the organization during the recruitment process. This article presents a... read more