After measuring candidate experience in nothing but a growth market in the nine years since Talent Board and the Candidate Experience Awards (CandEs) was founded — then came COVID-19 and our 10th anniversary year.
This year was a year like no other, and while many companies across industries have been severely impacted by the global pandemic, there are still many companies that prioritize a quality candidate experience no matter what the world looks like.
In our latest annual benchmark research program, we studied the candidate experience at hundreds of organizations — big and small, across industries — with over 200,000 candidates responding, 90% of whom weren’t hired, across North America, EMEA, APAC and Latin America.