Community articles

A Proven Way to Improve the Candidate Experience: Set Expectations

By Kevin W. Grossman Improving the candidate experience can feel like a monumental task. Where do you start? What should you prioritize? If you don’t hire someone, is there any way to create an experience that’s actually positive? After years or research, we know that award-winning organizations with great candidate experiences have one simple thing... read more

The Candidate Today Is Your Employee Tomorrow: Lessons from Sodexo

By Kevin W. Grossman We’ve said it time and time again — the candidate experience is intrinsically linked with the employee experience, and even if you don’t hire a candidate, treating them with respect as a human being can go a long way toward creating a meaningful relationship. Our research shows that candidates who have... read more

Survey Says: What Candidates Want from Employers During the Application Process

By Kevin W. Grossman What do candidates want from employers during the application process? You could guess answers all day, “Family Feud”-style. But we don’t have to guess — we asked over 90,000 candidates what they expect from the hiring process in the 2018 CandE survey. They answered a variety of questions about the candidate... read more

What the Founder of The Muse Wants You to Know About the Candidate Experience

By Kevin W. Grossman When it comes to the candidate experience, many organizations act like acknowledgement and closure — a.k.a. the bare minimum — is good enough. All you have to do is tell the candidate you see them, and then tell them you’ll be moving on. But organizations doing the bare minimum do so... read more

I applied for jobs at 6 mid-large organisations, here’s what I found

By Stan Rolfe on ATC Events & Media I love writing reviews. I always thought this helps businesses improve their processes and lets my fellow consumers in on what to expect. So recently, I was applying for jobs at six mid-large Australian organisations and I thought I would share a little more about my application... read more